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The company has a sound product after-sales technical service system, and has strict measures and technical strength in product after-sales service. The service team will go wherever the product can be. As far as possible to meet the various requirements of users for product technical services. Moreover, the company has established a sales network in various places, which not only includes the design solutions, products and preferential prices provided to you, but also provides good technical support and after-sales service. Before we know your needs and satisfaction, our work will not stop.
1. Provide on-demand product design and manufacturing to meet the individual needs of customers.
2. The company arranges production and shipment in strict accordance with the contract, and supplies the goods at the time agreed in the contract.
1. The warranty period of all products sold by our factory is one year. During the warranty period, door-to-door repairs are free (except for malfunctions or damage caused by human factors or irresistible natural phenomena).
2. After receiving the notice of repair, rush to the scene and solve the problem within seven working days.
3. Users can consult related technical issues through after-sales telephone calls and provide clear solutions.
4. Productively cooperate with users to do a good job of on-site operation and maintenance management of products, and can provide users with spare parts and accessories of our products at cost prices at any time.
5. When the user has a performance failure during normal use, the company has the above warranty service. In addition, if applicable laws and regulations provide otherwise, the company will comply with relevant laws and regulations.
6. During the warranty period, paid maintenance services will be implemented in the following situations:
(1) Damage due to man-made or irresistible natural phenomena;
(2) Failure or damage caused by improper operation;
(3) Failure or damage due to the transformation, decomposition, and assembly of the product.
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©2021 Henan KFCC Carbon Co.,Ltd. all rights reserved
What We Offer
+86-18831976760 / +86-13930977267
Kaifeng City, Henan Province, China（Mainland）